Privacy Policy

This Privacy Policy applies to information collected through our websites, landing pages, forms, email opt-ins, SMS opt-ins, purchases, courses, digital products, customer support interactions, analytics, cookies, pixels, and similar technologies. We are committed to handling your information responsibly and transparently.

We may collect two broad categories of information: information you provide voluntarily and information collected automatically. The types of information we collect depend on how you interact with us.

You may voluntarily provide personal information such as your name, email address, phone number, billing and payment information, and any details you include in messages, registrations, or support requests. You are not required to provide information, though some information may be necessary to use certain features or complete a purchase.

When you submit a form, we may also collect your SMS consent selections so we can document and honor your choices.

When you visit or use our website, we may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, interaction data, and approximate location derived from your IP address.

Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate the website, remember preferences, understand how visitors use it, measure marketing and advertising performance, and improve our services.

Depending on your location and applicable law, you may be able to manage certain tracking technologies through your browser settings or other privacy controls. Disabling cookies may affect some features of the website.

We may use the information we collect to:

• Provide, deliver, and support the products, services, downloads, courses, and content you request
• Process purchases and transactions
• Communicate with you about your account, purchases, programs, and appointments
• Send educational, transactional, conversational, and — when you have specifically consented — promotional or marketing communications
• Personalize and improve our website, products, and services
• Analyze website traffic and marketing performance
• Prevent fraud, maintain security, and comply with legal obligations

Where permitted by law and consistent with your consent, we may send emails such as program updates, educational content, transactional confirmations, and promotional or marketing messages. You may unsubscribe from marketing emails at any time using the unsubscribe link in those messages or by contacting us. Opting out of marketing emails does not unsubscribe you from other channels for which you have separately provided consent.

We may send text (SMS) messages to the phone number you provide. SMS is used only when you have voluntarily opted in, and the sender is Chesapeake Health LLC DBA Kelly Beck. Depending on your selections, message types may include informational messages, customer-care communications, account and program communications, reminders, follow-up communications, and — only when you have specifically consented — promotional or marketing communications.

Important points about SMS consent:

• Providing your phone number alone does not constitute consent to receive marketing SMS.
• Marketing and non-marketing (transactional or conversational) consent are collected separately where both are offered.
• Consent to receive marketing SMS is not a condition of purchasing any product or service, submitting a form, or receiving a program.
• Message frequency varies. Message and data rates may apply.
• You may reply STOP to unsubscribe or HELP for assistance.
• You may also contact us using the information in “Contact Information” to update or withdraw consent.
• Opting out of SMS does not necessarily unsubscribe you from other channels for which you have separately provided consent.

For more details, please see our Terms & Conditions, including the SMS / Text Messaging Terms.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

The protections in this section apply specifically to SMS opt-in data and consent and supplement our general information-sharing practices described elsewhere in this Privacy Policy.

We do not sell your personal information for money. We may share information with trusted service providers and subcontractors that help us operate our business, such as website and CRM providers, payment processors, email and SMS communications providers, analytics providers, and other vendors necessary to provide our services. These providers process information on our behalf under applicable agreements and as permitted by law.

The SMS Data Protection provisions above apply to SMS opt-in data and consent; such data will not be shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or in connection with a merger, acquisition, sale, or transfer of all or part of our business.

We use third-party service providers and subcontractors to host content, process payments, deliver email and SMS communications, provide analytics, manage customer relationships, and otherwise operate our services. These providers may process personal information on our behalf according to their own privacy and security practices and under applicable agreements.

As described in the SMS Data Protection section, SMS opt-in data and consent are subject to special protections and are not shared with third parties or affiliates for marketing or promotional purposes.

When you make a purchase, payment processing is handled by trusted third-party payment processors. We do not store full card numbers on our systems. Payment processors are governed by their own privacy policies and applicable agreements.

Our website may contain links to third-party websites and may use services operated by third parties. We are not responsible for the privacy practices, security, or content of those third parties. Your use of third-party services may also be subject to their respective terms and privacy policies.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, and comply with legal obligations. SMS consent records — including the type of consent, source page or form, and timestamp — are retained as needed to document and honor your choices.

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information, and information about how it is used. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

You may unsubscribe from marketing emails at any time using the unsubscribe link in those communications or by contacting us. Honoring an email unsubscribe request does not unsubscribe you from other channels, such as SMS, for which you have separately provided consent.

You may opt out of SMS messages at any time by replying STOP to our messages. For help, reply HELP. You may also contact us to update or withdraw your consent. Opting out of SMS does not necessarily unsubscribe you from other communication channels for which you have separately provided consent.

Our website, products, and services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact:

Chesapeake Health LLC DBA Kelly Beck
1220 Rabbit Hill Rd, Church Hill, MD 21623
443-242-9593
Kelly@kellybeck.com

You can also reach us through our contact page. For the terms governing use of our website and SMS program, please see our Terms & Conditions.